Scitech Park during its various engagements with Civic bodies has gained complete knowledge of the Business processes of the urban local bodies  particularly with respect to advent of IT based interventions  that impact business driven forces and IT driven forces.Business driven forces in Urban Local bodies and civic bodies  are influenced by citizen demands , citizen pressures, citizen needs and a committed citizen centric service, that have are constantly evolving due to technology advances ,lifestyle changes and merging of Information and Communication Technology and the introduction of business communication systems. Exchange of information in a company has changed dramatically with the introduction of mobile phones, e-mail, intranets and the internet.

Scitech Park while carrying out e-transformation exercises as a precursor to the implementation of the e-governance modules and programs  looks at the following very critically along with the civic officials and department officials

• Environmental Analysis: The business environment of the particular civic body is studied in depth with respect to the scope and purpose, along with  identification of the stakeholders
• e-Transformation Goals/Strategies: An objective map is put in place that captures the aspirations of all the stake holders
• e-Readiness (Internal/External): It is conducted to map the current AS IS state on which the evolution shall  take place.
• e-Transformation Methodology: It is essentially a re-engineering process that maps the IT sophistication with effectiveness of service delivery to citizens and an internal seamless communication thereby resulting in a new business process model. To achieve the planned objectives systems , software and hardware requirements along with the cost implications are clearly tabled , discussed and duly approved for implementation with the monitoring being done by a Joint Project Management Committee
• Evolution –Overall change management: Hand-holding at every stage along with benefit realization seminars are conducted across Urban local bodies during the transformation process