Scitech Park recognizes the right of every citizen to have a right to proper civic services and utilities and so it must have a charter to maintain service levels for various services like potholes, drainage, street-lights etc under the purview of the corporation in good condition throughout the year. We have developed a web GIS based software to monitor the service levels starting with road repair and maintenance of pot holes and which can then be extended to other services to the citizens.
The scope of the web application comprises 3 major activities:
Every ward shall have a designated Junior Engineer and a Deputy Engineer responsible for Pot Holes. The reporting of pot hole can be done by anyone categorized as below:
• Junior Engineer or any one in the engineering department
Anyone who wants to report the pot hole can use the Web GIS application to identify the pothole on the respective road on the Web GIS map.
Once the pot hole is reported the concerned Junior Engineer & Deputy Engineer shall be notified by the system through e-mail as well as SMS.
Day to Day Planning
Junior Engineer shall prepare a daily planning of pot hole repair for the ward that has been allocated to him/her. This plan shall be uploaded by the Junior Engineer on the Web GIS application. This plan shall contain following information:
Once this plan is filled by the Junior Engineer it will go to the Deputy Engineer through notification and once Deputy Engineer and Executive Engineer approves the plan it will be consolidated.
Following is a list of some of the reports required to monitor the service levels.
These reports shall be GIS based wherever relevant.